Our Cloud Based Telephony Services in Patna employ a great feature that provides repeat callers a personalized customer experience. Repeat callers get forwarded to the same agent who handled their calls before. This increases productivity, consumes less time on issue resolution and portrays you as a company that takes its customers seriously.
Technology has made it easier for people to access anything on internet via mobile phones by inventing smart phones.
With IVR Guru, you can track all your calls in an efficient manner. You can track th call details like no., date, time etc.
We also provide the facility of getting the call recorded so that the owner can check out all the calls attended by the executives.
IVR Guru uses a set of call management tools to assess & measure the performance and optimize the handling of leads.