Features in IVRGURU

Better information, motivation and control with IVRGURU

Control your Calls

Control your Calls

IVR Guru enables the client to have full control of the systems. You can yourself select the virtual numbers to be integrated, can map executives according to your requirements and view the call details like calls recorded audio clip, no. from which the call was received, time and date etc.

Track your Calls

Track your Calls

With IVR Guru, you can track all your calls in an efficient manner. You can track the call details like no., date, time etc. You can also check whether the call has been disconnected or is still in process.

Easy of Recording calls

Easy of Recording Calls

We also provide the facility of getting the call recorded so that the owner can check out all the calls attended by the executives. Call gets recorded automatically once its' picked up by the executive.

Click to call

Click to Call

This service assures to transform the website visitors to forthcoming customers. We provide the APIs to our clients which can be integrated on their website as per their wish and which helps the customer to contact/ voice call the required department.

call analytics

Call Analytics

IVR Guru uses a set of call management tools to assess & measure the performance and optimize the handling of leads. Owner of the IVR system can use the call analytic for improving the quality of services offered by them, risk minimization, etc.

Real time notification

Real Time Notifications

No fake notification, no spam calls. With IVR you can rest assured of these things. As we have genuine and real clients, hence the notifications that get received by the owners present a valid and useful data.

welcome message

Welcome Message

We also provide personalized welcome message recorded specifically for our clients so that when some customer replica watches calls on their virtual number, they get greeted by that Welcome Message.

Data synchronization

Data Synchronization

The IVR software also provides the functionality of data synchronization to the owner so that he can access the data via mobile as well. The software application can be used on the phone.

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